Client Problem

A retail business and a SaaS company both faced challenges with fragmented data and reporting. The retail business struggled with data scattered across cloud databases and on-premise storage, making it hard to generate actionable insights from inventory, sales, and customer behavior. Similarly, the SaaS company needed a solution to present complex KPI metrics across multiple departments in real-time, but their existing dashboard lacked customization and real-time updates.

Solution

We implemented a centralized Generative BI solution for the retail business by integrating AWS RDS,Google BigQuery, S3, and on-premise databases into AWS QuickSight. This enabled the creation of interactive dashboards for automated reporting and predictive analytics, providing insights into customer purchasing trends and inventory management. These dashboards allowed department heads to track KPIs with tailored insights and perform seamless drill-down analysis.

Result

The retail business experienced increased revenue through better customer targeting and streamlined inventory processes, while the SaaS company improved decision-making with real-time visibility of key metrics, leading to faster responses to operational issues. Both companies gained significant value from their data through unified and actionable insights.